Privacy Policy

Last updated: March 31, 2026

Jacked Vegans LLC DBA OmTwiins ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other information you provide when filling out forms, signing up for our services, or contacting us.
Health & Fitness Information: Body composition data, fitness goals, dietary preferences, and other health-related information you voluntarily provide as part of our coaching services.
Payment Information: Billing address, credit card or payment details processed through our secure third-party payment processors.
Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other analytics data collected automatically through cookies and similar technologies.
Communication Data: Records and copies of your correspondence with us, including emails, text messages, and form submissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our coaching services
To personalize your experience and deliver content relevant to your interests
To communicate with you about your account, services, and appointments
To send promotional communications (with your consent), including special offers, updates, and marketing materials
To send appointment confirmations and reminders (with your consent)
To process transactions and send related information
To respond to your comments, questions, and requests
To monitor and analyze usage trends and improve our website and services
To protect against fraud and unauthorized activity
To comply with legal obligations

3. Text Messaging

If you opt in to receive text messages from us, you consent to receive messages at the phone number you provided. We may send:

Marketing messages: Special offers, discounts, and promotional content about our fitness programs. You may opt out at any time by replying STOP.
Non-marketing messages: Appointment confirmations, reminders, and service-related notifications. You may opt out at any time by replying STOP.

Message frequency may vary. Message and data rates may apply. Text HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Your Consent: When you have given us explicit permission to share your information.

5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access and receive a copy of your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Jacked Vegans LLC DBA OmTwiins
1846 E Innovation Park Dr, Suite 100
Oro Valley, AZ 85755
Phone: (520) 370-5055
Email: [email protected]